The Vancouver Clinic Business Office bills your health plan within a few days of your visit.  Health insurance usually pays within 30 days. Occasionally a health plan asks for additional information before paying your claim. In this case insurance processing may be delayed beyond 30 days.

After your insurance carrier has processed your claim, you will receive a statement for the remaining patient balance, such as a copay or deductible. This statement will include not only your patient balance, but any invoices still waiting for insurance processing.

We send our patients full detail statements which include each transaction. Because of the nature of medical billing, these can be confusing.  Please do not hesitate to call us at (360) 397-4040 if you have questions.